Terms of Service

1.1 What We Provide

My Village is an AI-powered wellness platform designed to support women navigating perimenopause, menopause, and post-menopause. We provide:

• AI-powered wellness coaching and personalized insights
• Health and wellness tracking tools
• Educational content and resources
• Pattern recognition and progress tracking

1.2 What We Are NOT

Important: My Village is a wellness and informational platform. We are NOT:

• A healthcare provider, medical practice, or telehealth service
• A medical device or diagnostic tool
• A substitute for professional medical care, diagnosis, or treatment
• Covered by HIPAA (we handle consumer health data, not Protected Health Information)

Our Services provide wellness insights and educational information only. Always consult qualified healthcare professionals for medical advice, diagnosis, or treatment.

1.3 EMERGENCY MEDICAL DISCLAIMER

CRITICAL: IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY.

DO NOT use My Village for medical emergencies or urgent health situations. Our Services are not designed to recognize, respond to, or provide assistance for emergency medical conditions.

Examples of medical emergencies that require immediate professional help include, but are not limited to:

• Chest pain or pressure
• Difficulty breathing or shortness of breath
• Severe bleeding or injuries
• Sudden severe headache or changes in vision
• Signs of stroke (facial drooping, arm weakness, speech difficulty)
• Loss of consciousness or seizures
• Severe allergic reactions
• Suicidal thoughts or intent to harm yourself or others

Our AI cannot and does not detect or diagnose emergency conditions. Always err on the side of caution and seek immediate medical attention if you are unsure whether you are experiencing an emergency.

1.4 No Medical Advice

Nothing in our Services constitutes medical advice. Our AI-powered insights are designed for general wellness and educational purposes only. Do not rely on our Services for medical decisions. If you have a medical emergency, call 911 or your local emergency services immediately.

2.1 Age Requirements

You must be at least 18 years of age to use our Services.

2.2 Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information.

2.3 Account Security

You are responsible for:

• Keeping your password secure
• All activities that occur under your account
• Notifying us immediately at privacy@meetmyvillage.com if you suspect unauthorized access

We are not liable for any loss or damage arising from your failure to maintain account security.